Many healthcare providers use online scheduling software for patients to make appointments. It’s a convenient and easy way to fill your appointment slots. However, online scheduling software needs to be HIPAA compliant.
Read on to learn more about PracticeSuite and if it meets HIPAA guidelines.
What is PracticeSuite?
PracticeSuite is a cloud-based office management software specifically designed for healthcare providers. It has features to help practice telehealth and engage patients. Some of these features include appointment scheduling, medical billing, and more.
PracticeSuite and the business associate agreement
Covered entities often work with third-party vendors to help run their organization. These third-party vendors are known as business associates if they have access to sensitive data like electronic protected health information (ePHI).
Covered entities need to ensure that business associates are following HIPAA security rules for safeguarding sensitive information, including implementing a business associate agreement (BAA). If a business associate refuses to sign a BAA, it’s not a HIPAA compliant vendor.
PracticeSuite includes a BAA as part of its standard Terms of Service.
PracticeSuite and data security
PracticeSuite offers many security and privacy features. A covered entity will want to review and configure these features to make sure it is compliant with its specific organizational needs.
Some features include:
- Limiting access to PHI based on user roles
- 24-hour monitoring and patrolling
- Firewall protection
- Robust backup system
- Uses SSL 128-bit encryption for electronic transfer of data
- Automatic sign-off after a period of inactivity
- Tracks all users entering the system
- Secure data center facility
Is PracticeSuite HIPAA Compliant?
Yes, PracticeSuite can be HIPAA compliant. The provider includes a BAA for all clients and has a robust data security system that follows HIPAA security standards.
Partner with Paubox for email security
You want to make sure that all electronic communication is HIPAA compliant, including your email. Paubox Email Suite Plus allows you to send HIPAA compliant email without the hassle of client portals and login credentials.
Paubox Email Suite has achieved HITRUST CSF certification, so you can rest assured that we are equipped with the latest security technology. Our robust inbound security tools include our patented ExecProtect, which stops display name spoofing attacks. We also protect against phishing, spam, viruses, and malware.