Is Zocdoc HIPAA compliant?

Is Zocdoc HIPAA Compliant? - Paubox

You want to make it as simple as possible for a patient to visit you, and many healthcare providers look to online scheduling software to make booking appointments easy. However, your scheduling software needs to be HIPAA compliant.

Zocdoc is a popular online medical appointment booking service. But is it in compliance with HIPAA? Let’s review Zocdoc and its company policies.

Zocdoc and the business associate agreement

Scheduling software companies are usually considered business associates because of the potential to receive protected health information (PHI). Covered entities should make an effort to ensure that they partner with a scheduling software company that is willing to sign a business associate agreement (BAA).

A BAA ensures that a business associate follows HIPAA security guidelines about protecting PHI. 

Zocdoc does provide a BAA. You can read the BAA by clicking here.

Zocdoc and data security

Zocdoc does have security features in place to protect data. Some of these security features include:

To read more about Zocdoc’s data and security, click here.

Is Zocdoc HIPAA compliant?

Yes, Zocdoc can be HIPAA compliant. A healthcare provider will need to sign up for a BAA to comply with HIPAA.

Is your email HIPAA compliant?

You should always take the precaution to ensure that all of your online communication is secure and in compliance with HIPAA. One of the most common security risks is when people don’t send HIPAA compliant email.

Paubox Email Suite Plus is the solution you need to protect your emails and data. We have robust inbound security tools and leverage TLS 1.3 encryption to keep your emails and inboxes safe. Our software stops threats like phishing emails, spam, viruses, and malware from reaching a user’s inbox. It also includes our patented ExecProtect feature, which blocks display name spoofing emails.

Paubox is also simple for your employees and patients to use. It can easily integrate into your current email provider including Google Workspace and Microsoft 365. Your employees can send emails directly to a patient’s inbox. You can say goodbye to third-party apps and client portals.

Try Paubox Email Suite Plus for FREE today.

About the author

Sara Nguyen

Read more by Sara Nguyen

Get started with
end-to-end protection

Bolster your organization's security with state-of-the-art email encryption and inbound email security.

Highest rated HIPAA compliant messaging solution on G2

EmailEncryption BestMeetsRequirements MeetsRequirements
SecureEmailGateway MostImplementable Total
SecureEmailGateway Leader Leader
SecureEmailGateway EasiestToUse EaseOfUse
SecureEmailGateway EasiestAdmin EaseOfAdmin
SecureEmailGateway BestUsability Total
SecureEmailGateway BestResults Total
SecureEmailGateway BestRelationship Total
EmailEncryption UsersMostLikelyToRecommend Nps
EmailEncryption MomentumLeader Leader
SecureEmailGateway BestSupport Mid Market QualityOfSupport
EmailEncryption BestMeetsRequirements MeetsRequirements
SecureEmailGateway MostImplementable Total
SecureEmailGateway Leader Leader
SecureEmailGateway EasiestToUse EaseOfUse
SecureEmailGateway EasiestAdmin EaseOfAdmin
SecureEmailGateway BestUsability Total
SecureEmailGateway BestResults Total
SecureEmailGateway BestRelationship Total
EmailEncryption UsersMostLikelyToRecommend Nps
EmailEncryption MomentumLeader Leader
SecureEmailGateway BestSupport Mid Market QualityOfSupport