Christina Day Insurance Services strives to be a “one-stop-shop” for their clients' insurance needs, offering health, dental, vision, and auto insurance all in one place.
The company has been in the insurance industry for over 10 years and is active in the Northern California community.
Company snapshot |
Paubox customer since 2015 |
Industry |
Insurance |
Use case |
Encrypt all email by default |
Goals |
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Used solution |
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Favorite features |
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Challenge
The potential threat of data breaches has become a reality for many businesses who work in regulated industries and deal with sensitive client information.
Christina Day Insurance Services’ concern for client data drove the team to seek out a way to send HIPAA compliant email, which led them to Paubox.
Solution
More than just providing peace of mind and security, Paubox Email Suite Plus also helped improve Christina Day Insurance Services’ business. After all, email can do more than just help a business communicate with clients; it can also be incorporated into workflows to increase efficiency and productivity.
“[Paubox] made doing business over the internet that much easier,” said Christina Day.
At Paubox, we pride ourselves on a seamless user experience for both the senders and recipients of encrypted email. Our technology allows users to send an email like an ordinary email, without the use of plug-ins, add-ons, or extra steps. Likewise, recipients can open secure emails without the use of email portals or extra passwords.
Paubox uses transport layer security (TLS) encryption and is HITRUST CSF certified.
Results
In the past 12 months, Paubox has encrypted over 2,000 emails on behalf of Christina Day. Since Paubox encrypts all emails by default, no one had to spend any time wondering about whether or not to encrypt an email; it was done automatically. And all the email recipients had to do was click "open" to read an email - no password or portal required.
In addition, Paubox blocked 7 emails containing viruses, and 3 phishing attempts, any one of which could have led to a security breach and a hefty HIPAA fine.
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